· 1 min read
Frontend Revamp for a Health Agency Platform
A modernized web platform for a state health agency improved invoice management through a Node.js frontend revamp and user-focused design.
Problem
A state health agency managing over 300,000 invoices annually faced challenges with its outdated web platform. The system struggled to meet collaborators’ needs, with inefficient processes, obsolete technology, and an unoptimized interface. These issues hindered operational efficiency and user satisfaction, necessitating a comprehensive overhaul.
Solution
The agency’s platform was transformed by addressing core inefficiencies and aligning the system with user requirements:
User Experience Redesign: Mockups and clickable prototypes were created to revamp the interface, standardizing front-end components for a more user-friendly experience.
Business Analysis: Existing processes were analyzed and re-engineered to reduce repetitive tasks, aligning operations with the agency’s actual requirements.
Technology Stack Upgrade: The platform was rebuilt with a modern technology stack to ensure scalability, security, and compliance with industry standards.
Tools Used
- Jira: Managed project tasks, tracked progress, and facilitated agile sprint planning.
- Confluence: Centralized project documentation, including requirements and user guides.
- Slack: Enabled real-time team communication and collaboration throughout the project lifecycle.
Outcome
The upgraded platform significantly improved operational efficiency and user satisfaction. Stakeholder involvement throughout the project ensured the solution met real-world needs. The result was a modern, intuitive platform that streamlined invoice handling, reduced inefficiencies, and set a foundation for future digital transformation initiatives within the healthcare sector.
